Call Centre Agent

Call Centre Agent. Calanex communication is a leading provider of customer service solution. They are offering a different range of services to plant in different industries. The major player in customer service industry. Calanex communication, providing job opportunity for different looking for to start in advance their career in customer service. Communication and call center agent position in this article we are exploring the call center as it job position at this company. This call center is the communication in which you are responsible for handling the customer inquiries, complaints and feedback via phone, email and shared your promptly goal is to provide an excellent customer service and resolving the customer issue and making sure customer satisfaction

Some of the key responsibility of call center are handling the customer calls. The call center agent job at this company is challenging and rewarding opportunity for the people which are professional and about customer service. They are offering a competitive package and opportunity of the career advancement of professional growth and dynamic working environment. If you’re motivated with customer focus and individual which is professional looking for new job, then you can apply this job.

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Call Centre Agent Duties

• Handling the customer calls responding. the customer calls email and Jared and the timely and professional manner
• Providing the product information, providing accurate and up to date information of about product and service of customer
• Meeting the pro performance target and meeting the such call handling time resolution rate and customer of satisfaction.
• Collaboration with the team, collaborating with the team member and resolving the complex customer issues

Requirements of the job

• Good communication skills, excellent communication and interpersonal skills
• Problem solving skills good problem solving skills and ability of thinking critically and professionally
• Time management ability of managing the time effectively and prioritizing the task
• Flexibility the flexibility of working very in different shift of night and weekends

Deadline date May 26, 2025

How to apply

If you have professional customer focus and your individual riches profession rate and passionate in delivering the excellent customer service, you can apply for call center by submitting your resume. After submitting your resume cover letter to the company at your department and contacting the HR Department, checking the company website